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Privacy Policy

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Privacy Policy — OHI360 (owned by Centty Ltd)

Effective date: 12 March 2026

1. Introduction

Centty Ltd (“we”, “us”, “our”) operates OHI360. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights. We are committed to protecting privacy and complying with UK GDPR and applicable data protection laws.

2. Data controller

Centty Ltd is the data controller for personal data collected through OHI360. Contact: support@ohi360.com.

3. Personal data we collect

  • Account data — name, email, password (hashed), company name, billing address.

  • Profile and content — website content, vCard details, uploaded files, images, logos.

  • Payment data — payment method identifiers and transaction records processed by third‑party payment providers (we do not store full card details).

  • Event and registration data — attendee names, emails, phone numbers, category selections, ticket choices, number of attendees.

  • Usage data — IP address, device and browser information, pages visited, actions taken, and analytics data.

  • Communications — support requests, emails, and correspondence.

4. How we use personal data (legal bases)

  • Performance of a contract — to provide Services, process orders, manage subscriptions, and deliver receipts.

  • Legal compliance — to meet legal obligations (tax, accounting, fraud prevention).

  • Legitimate interests — to improve Services, detect abuse, secure systems, and perform analytics (we balance these interests against your rights).

  • Consent — where required (e.g., marketing communications, cookies beyond essential). You may withdraw consent at any time.

5. Cookies and tracking

We use cookies and similar technologies for essential site functions, analytics, and optional marketing. Consent is requested for non‑essential cookies. You can manage cookie preferences via the cookie banner or your browser settings.

6. Sharing and disclosure

  • Service providers — payment processors, hosting providers, email and analytics services; they process data on our behalf under contract.

  • Legal requests — we may disclose data to comply with legal obligations or to protect rights and safety.

  • Business transfers — in the event of a merger, acquisition, or sale, personal data may be transferred subject to confidentiality and legal protections.

7. International transfers

Some service providers operate outside the UK. Where data is transferred internationally we use appropriate safeguards such as standard contractual clauses or rely on adequacy decisions to protect your data.

8. Data retention

We retain personal data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type; account data is retained while your account is active and for a reasonable period after closure for legal and operational purposes.

9. Security

We implement technical and organisational measures to protect personal data, including encryption in transit, access controls, and regular security reviews. No system is completely secure; we monitor and respond to incidents promptly.

10. Your rights

Subject to applicable law, you have the right to:

  • Access your personal data;

  • Rectify inaccurate data;

  • Erase data (right to be forgotten) where lawful;

  • Restrict or object to processing;

  • Data portability for data you provided;

  • Withdraw consent where processing is based on consent. To exercise rights, contact support@ohi360.com. We may need to verify identity and may limit requests that are manifestly unfounded or excessive.

11. Children

Our Services are not directed at children under 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us to request deletion.

12. Marketing communications

We send marketing only with consent or where permitted by law. You can opt out via unsubscribe links or by contacting support.

13. Changes to this policy

We may update this Privacy Policy. Material changes will be communicated by email or notice on the site. Continued use after changes indicates acceptance.

14. Complaints and supervisory authority

If you have a complaint about our data practices you may contact us at support@ohi360.com or lodge a complaint with the UK Information Commissioner’s Office (ICO).

15. Contact details

Data controller: Centty Ltd. Email: support@ohi360.com.